By accessing and using this website, you agree to be bound by the terms and conditions set forth herein. If you do not agree to these terms, you should not use the website or its services

Definitions

“Website” refers to the online platform operated by Rojan Trading for the sale and marketing of products.
“Products” refers to the natural stones, including Travertine, Marble, Quartz, and other related materials offered by Rojan Trading.

Changes to Terms and Conditions
[Rojan Trading] reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms regularly to stay informed about any changes

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Purchase Terms
When placing an order through our website, you agree to provide accurate and complete information. Orders are subject to availability, and prices may change without notice. All payments must be made in full before products are shipped

Order Confirmation: Once an order is placed, you will receive a confirmation email with the order details. If there are any issues with the order, we will contact you for clarification.
Shipping: Shipping will occur once the payment is processed. Delivery times may vary depending on location and stock availability

Liability and Limitations
[Rojan Trading] does not guarantee the accuracy, completeness, or timeliness of the information provided on this website. Users are responsible for any decisions made based on the information found on the site. In no event shall [Rojan Trading] be liable for any damages arising from the use of this website.

Privacy and Security
We value your privacy and security. Any personal data provided to us is stored securely and used only for the purposes outlined in our privacy policy. We do not share your personal information with third parties without your consent

Dispute Resolution
Any disputes arising from the use of this website shall be governed by the laws of Iran. Any disputes will be resolved through binding arbitration in Tehran, Iran. If a dispute arises, both parties will attempt to resolve it amicably before resorting to legal proceedings.

Intellectual Property Rights
All content, images, logos, and trademarks displayed on this website are the property of Rojan Trading and are protected under intellectual property laws. Unauthorized use, reproduction, or distribution of any material on this site is strictly prohibited. Any content on this website is intended for personal or non-commercial use, unless otherwise specified.

Business Licenses & Certifications

Member of the Iran Chamber of Commerce
Certified Exporter by the Iran Export Promotion Organization
ISO 9001:2015 Certified
Certified Supplier of Natural Stone by the Iranian Stone Association (ISA)

Payment Terms
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The customer agrees to make full payment for products before shipment.
‍Accepted Payment Methods:Bank transfer to the company's official account.Exchange office transfer (money transfer via a recogniz
ed exchange office).Deposit into the account of a trusted individual in the customer's or supplier's country (mutually agreed by both parties).Online payment through secure third-party payment websites.Payment via reputa
ble digital wallets (e.g., PayPal, WebMoney, or cryptocurrency wallets if mutually agreed).Transfers through regional financial services like Western Union, MoneyGram, or other recognized platforms in the Middle East.Payment using international bank cards (e.g., Visa or MasterCard) where accessible.Through intermediary accounts in nearby countries like the UAE or Turkey, where transactions are simpler.Payment Confirmation:All payments will be verified before shipment. Rozhan Trading reserves the right to cancel any order if fu
ll payment is not received.Currency:Payments should be made in US Dollars (USD) or another mutually agreed-upon currency. Currency conversion fees may apply for international transactions.Note: Any additional payment methods or new terms beyond the ones listed here will be mutually agreed upon by both contracting parties. Currency: Payments should be made in US Dollars (USD) or another mutually agreed-upon currency. Currency conversion fees may apply for international transactions

Return and Refund Policy
Due to the nature of the products, returns or exchanges are not generally accepted unless the products are defective or damaged during transit.

Defective Products: If a product is damaged or defective upon arrival, please notify us within 7 days to arrange for a replacement or refund.
Return Process: Return shipments must be authorized by Rojan Trading and arranged by the customer. Return shipping costs may apply.

Force Majeure
[Rojan Trading] will not be held responsible for delays or non-performance of obligations due to circumstances beyond its control, including, but not limited to, natural disasters, strikes, or government actions